did not join the network

my phone can't join networks after update 14.2

Posted on Nov 21, 2020 1:51 AM

Reply
Question marked as Top-ranking reply

Posted on Nov 29, 2020 8:21 AM

Hi Ranakilic,


Thanks for coming to Apple Support Communities for help with connecting to your Wi-FI network after the iOS 14.2 update.


Check out these steps: If your iPhone, iPad, or iPod touch won’t connect to a Wi-Fi network. Be sure you have restarted your router too.


If the steps don't resolve the issue, follow:


"Get more help


  • If you're connected to a Wi-Fi network but you can’t get online, try to use your Wi-Fi network on other devices. If you can’t get online using your other devices, there might be a service outage. Call your cable company or internet provider for help.
  • Try connecting to a Wi-Fi network in a different location. If your device can connect, you need to get help with your Wi-Fi network. If your device can’t connect to any Wi-Fi networks, contact Apple.
  • Update your Wi-Fi router with the latest firmware and make sure that the router supports your Apple product. For more information, contact the router's manufacturer."


Let us know how it goes.


Have a fantastic day!

1 reply
Question marked as Top-ranking reply

Nov 29, 2020 8:21 AM in response to Ranakilic

Hi Ranakilic,


Thanks for coming to Apple Support Communities for help with connecting to your Wi-FI network after the iOS 14.2 update.


Check out these steps: If your iPhone, iPad, or iPod touch won’t connect to a Wi-Fi network. Be sure you have restarted your router too.


If the steps don't resolve the issue, follow:


"Get more help


  • If you're connected to a Wi-Fi network but you can’t get online, try to use your Wi-Fi network on other devices. If you can’t get online using your other devices, there might be a service outage. Call your cable company or internet provider for help.
  • Try connecting to a Wi-Fi network in a different location. If your device can connect, you need to get help with your Wi-Fi network. If your device can’t connect to any Wi-Fi networks, contact Apple.
  • Update your Wi-Fi router with the latest firmware and make sure that the router supports your Apple product. For more information, contact the router's manufacturer."


Let us know how it goes.


Have a fantastic day!

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did not join the network

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