Incredibly slow Macbook Pro (mid 2012). EtreCheck results help please.

Hello everyone


I have an incredibly slow Macbook Pro (mid 2012), running High Seirra.

There is plenty of space left on hardrive. I don't use any demanding programmes.

Doing anything takes such a long time. Even starting up the computer, opening a finder window, or a web browser takes so, so long.

So I saw that doing an EtreCheck is helpful. I don't know what I'm looking at so could someone please help interpet?


Thank you so much


Matt


EtreCheckPro version: 6.3.5 (6D022) Report generated: 2020-11-21 15:34:59 Download EtreCheckPro from https://etrecheck.com Runtime: 8:39 Performance: Poor Problem: Computer is too slow Description: My MacBook Pro (mid 2012) is incredibly slow doing everything. Starting up, opening a Finder window, opening an internet browser is s o so slow. Major Issues: Anything that appears on this list needs immediate attention. Time Machine backup out-of-date - The last Time Machine backup is over 10 days old. Failing hard drive - This computer has a hard drive that appears to be failing. Unsigned files - There are unsigned software files installed that could be adware and should be reviewed. Automatic updates disabled - Automatic updates are disabled. This computer is at risk of malware infection. Apple security disabled - Apple security software is disabled. This computer is at risk of malware infection. Minor Issues: These issues do not need immediate attention but they may indicate future problems or opportunities for improvement. Upgradeable hard drive - This computerâ s hard drive could be replaced with an SSD. This would dramatically improve your computerâ s performance. Out of RAM - This computer is running short on RAM and has a mechanical hard drive, reducing the speed of the virtual memory system. Unsigned files - There are unsigned software files installed. Apple has said that unsigned software will not run by default in a future version of the operating system. Vintage hardware - This computer may be considered vintage. 32-bit Apps - This computer has 32-bits apps will not work on current versions of the operating system. Hardware Information: MacBook Pro (15-inch, Mid 2012) - Vintage! MacBook Pro Model: MacBookPro9,1 2.3 GHz Intel Core i7 (i7-3615QM) CPU: 4-core 4 GB RAM - Upgradeable BANK 0/DIMM0 - 2 GB DDR3 1600 BANK 1/DIMM0 - 2 GB DDR3 1600 Battery: Health = Normal - Cycle count = 627 Video Information: Intel HD Graphics 4000 - VRAM: 1536 MB Color LCD 1440 x 900 NVIDIA GeForce GT 650M - VRAM: 512 MB Drives: disk0 - APPLE HDD HTS545050A7E362 500.11 GB (Mechanical - 5400 RPM) Internal SATA 3 Gigabit Serial ATA disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk0s2 [Core Storage Container] 499.25 GB disk1 - Macintosh HD (Journaled HFS+) 498.88 GB (127.14 GB used) disk0s3 - Recovery HD [Recovery] 650 MB Mounted Volumes: disk1 - Macintosh HD 498.88 GB (127.14 GB used, 376.80 GB available, 371.48 GB free) Journaled HFS+ Mount point: / Network: Interface Bluetooth-Modem: Bluetooth DUN Interface en0: Ethernet Interface en4: Display Ethernet Interface fw0: FireWire Interface fw1: Display FireWire Interface en1: Wi-Fi 802.11 a/b/g/n Interface en5: iPhone Interface en2: Bluetooth PAN Interface bridge0: Thunderbolt Bridge System Software: macOS High Sierra 10.13.6 (17G9016) Time since boot: About 5 days Security: Gatekeeper: App Store and identified developers System Integrity Protection: Enabled Automatic Updates: Disabled Antivirus software: CleanMyMac Unsigned Files: Launchd: ~/Library/LaunchAgents/com.cisco.videoguardmonitor.plist Executable: /bin/sh -c $HOME/Library/Cisco/VideoGuardPlayer/VideoGuardMonitor/VideoGuardMonitor.bundle/Contents/Resources/launch.sh Details: Exact match found in the legitimate list - probably OK Launchd: /Library/LaunchDaemons/com.macpaw.CleanMyMac4.Agent.plist Executable: /Library/PrivilegedHelperTools/com.macpaw.CleanMyMac4.Agent Launchd: ~/Library/LaunchAgents/com.cisco.videoguard7.plist Executable: /bin/sh -c $HOME/Library/Cisco/VideoGuardPlayer/VideoGuard7/VideoGuard7.bundle/Contents/Resources/setupServer.sh Details: Exact match found in the legitimate list - probably OK Launchd: ~/Library/LaunchAgents/com.cisco.videoguard7.uninstall.plist Executable: /bin/sh ~/.cisco/VideoGuard/uninstall/cisco_videoguard7/condUninstall.sh Details: Exact match found in the legitimate list - probably OK Running app: /Applications/Magic Numpad.app/Contents/MacOS/Magic Numpad Login Item: /Applications/Magic Numpad.app Plugin: /Library/Internet Plug-Ins/OfficeLiveBrowserPlugin.plugin Plugin: /Library/Internet Plug-Ins/Silverlight.plugin Plugin: /Library/Internet Plug-Ins/Default Browser.plugin Apps: 6 32-bit Applications: 38 32-bit apps System Launch Agents: [Not Loaded] 16 Apple tasks [Loaded] 175 Apple tasks [Running] 96 Apple tasks [Killed] 7 Apple tasks System Launch Daemons: [Not Loaded] 38 Apple tasks [Loaded] 180 Apple tasks [Running] 85 Apple tasks [Killed] 33 Apple tasks Launch Daemons: [Loaded] com.adobe.fpsaud.plist (Adobe Systems, Inc. - installed 2018-06-25) [Loaded] com.macpaw.CleanMyMac4.Agent.plist (? 0 - installed ) [Not Loaded] com.oracle.java.Helper-Tool.plist (? 0 - installed ) User Launch Agents: [Loaded] com.cisco.videoguard7.plist (? 0 - installed 2018-03-28) [Loaded] com.cisco.videoguard7.uninstall.plist (? 0 - installed 2018-03-28) [Running] com.cisco.videoguardmonitor.plist (? 0 - installed 2018-03-28) [Loaded] com.macpaw.CleanMyMac4.HealthMonitor.plist (MacPaw Inc. - installed 2019-01-29) [Running] com.macpaw.CleanMyMac4.Updater.plist (MacPaw Inc. - installed 2019-01-29) [Running] com.spotify.webhelper.plist (Spotify - installed 2020-01-16) User Login Items: [Running] Magic Numpad (? - installed 2014-06-09) Application /Applications/Magic Numpad.app [Not Loaded] PhotoStreamAgent (App Store - installed 2014-04-02) Modern Login Item /Applications/iPhoto.app/Contents/Library/LoginItems/PhotoStreamAgent.app [Running] iTunesHelper (Apple - installed 2019-10-13) Application /Applications/iTunes.app/Contents/MacOS/iTunesHelper.app [Not Loaded] HP Device Monitor (HP Inc. - installed 2017-12-21) Modern Login Item /Library/Printers/hp/Frameworks/HPDeviceMonitoring.framework/Versions/1.0/Helpers/HP Device Monitor Manager.app/Contents/Library/LoginItems/HP Device Monitor.app [Not Loaded] HP Product Research (HP Inc. - installed 2017-12-21) Modern Login Item /Library/Printers/hp/Utilities/HPPU Plugins/ProductImprovementStudy.hptask/Contents/Helpers/HP Product Research Manager.app/Contents/Library/LoginItems/HP Product Research.app Internet Plug-ins: OfficeLiveBrowserPlugin: 12.3.6 (? - installed 2014-05-25) FlashPlayer-10.6: 30.0.0.134 (Adobe Systems, Inc. - installed 2018-07-11) Flash Player: 30.0.0.134 (Adobe Systems, Inc. - installed 2018-07-11) Silverlight: 5.1.30514.0 (? - installed 2015-02-06) Default Browser: (? - installed 2019-10-04) User Internet Plug-ins: ZoomUsPlugIn: 5.0.2 (24030.0508) (Zoom Video Communications, Inc. - installed 2020-05-13) Audio Plug-ins: BluetoothAudioPlugIn: 6.0.7 (Apple - installed 2019-12-04) iSightAudio: 7.7.3 (Apple - installed 2019-12-04) AirPlay: 2.0 (Apple - installed 2019-12-04) AppleAVBAudio: 683.1 (Apple - installed 2019-12-04) BridgeAudioSP: 4.69.2 (Apple - installed 2019-12-04) AppleTimeSyncAudioClock: 1.0 (Apple - installed 2019-12-04) Safari Extensions: Ecosia - The search engine that plants trees (App Store - installed 2020-01-16) 3rd Party Preference Panes: Flash Player (Adobe Systems, Inc. - installed 2018-06-25) Backup: Auto backup: Yes Volumes being backed up: Macintosh HD: Disk size: 498.88 GB - Disk used: 127.40 GB Destinations: M*********p [Local] (Last used) Total size: 999.47 GB Total number of backups: 3 Oldest backup: 2020-09-06 20:57:42 Last backup: 2020-09-06 22:13:49 Performance: System Load: 1.88 (1 min ago) 1.69 (5 min ago) 1.65 (15 min ago) Nominal I/O speed: 0.06 MB/s File system: 120.02 seconds (timed out) Write speed: 38 MB/s Read speed: 59 MB/s CPU Usage Snapshot: Type Overall System: 3 % User: 4 % Idle: 93 % Top Processes Snapshot by CPU: Process (count) CPU (Source - Location) system_profiler (2) 13.16 % (Apple) kernel_task 9.70 % (Apple) EtreCheckPro 9.58 % (Etresoft, Inc.) PowerChime 4.50 % (Apple) plugin-container (10) 2.02 % (Mozilla Corporation) Top Processes Snapshot by Memory: Process (count) RAM usage (Source - Location) plugin-container (10) 875 MB (Mozilla Corporation) kernel_task 607 MB (Apple) firefox (2) 401 MB (Mozilla Corporation) system_profiler (2) 313 MB (Apple) EtreCheckPro 156 MB (Etresoft, Inc.) Top Processes Snapshot by Network Use: Process Input / Output (Source - Location) firefox 3 MB / 184 KB (Mozilla Corporation) mDNSResponder 1019 KB / 240 KB (Apple) apsd 31 KB / 44 KB (Apple) netbiosd 5 KB / 2 KB (Apple) SystemUIServer 0 B / 280 B (Apple) Top Processes Snapshot by Energy Use: Process (count) Energy (0-100) (Source - Location) system_profiler (2) 13 (Apple) trustd (4) 4 (Apple) firefox (2) 3 (Mozilla Corporation) plugin-container (10) 1 (Mozilla Corporation) WindowServer 1 (Apple) Virtual Memory Information: Physical RAM: 4 GB Free RAM: 14 MB Used RAM: 3.30 GB Cached files: 701 MB Available RAM: 714 MB Swap Used: 22 MB Diagnostics Information (past 7-30 days): End of report


Posted on Nov 21, 2020 8:10 AM

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Question marked as ⚠️ Top-ranking reply

Posted on Nov 21, 2020 9:10 AM

Welcome!


Right off the top I see you have a self-inflicted wound. You installed CleanMyMac.


You paid Apple a lot of money to include automatic maintenance routines in the OS that, every day in the early morning hours. fire up to do any needed cleaning, defragging, and other maintenance with your needing to do anything. When you put a third-party "cleaner" on top of that, you get conflicts and things get sloppy.


Completely remove CMM using the included uninstaller or the instructions on the company's support site.


That said, your MBP shipped with a slower hard drive than it is capable of driving. Many did, including my 2012 13-inch. Slow booting and app launching are the result. Adding RAM which, in your case, is a good idea anyway, won't fix the slow booting. Only a faster drive will, preferable a solid state drive (SSD). The prices on SSDs have fallen so much that I see no need to shop for a conventional drive any more


Let's look at your drive scores:


Performance:


System Load: 1.88 (1 min ago) 1.69 (5 min ago) 1.65 (15 min ago)

Nominal I/O speed: 0.06 MB/s

File system: 120.02 seconds (timed out) ⬅️

Write speed: 38 MB/s

Read speed: 59 MB/s


I installed an inexpensive OWC SSD in my 2012 MBP and the write/read scores are now about 500MB and the computer is as fast as many new ones.


Another issue that I've indicated with the ⬅️ icon is that fact that the test timed out. Based on similar reports, that could indicate a worn hard drive cable. That MBP design has a tendency to cause cable wear over time, like 3-6 years. The good new is that the cabe is cheap (~US$15), available (here), and easy to install without professional help. Best practice is to change the HD cable a the same you change the drive.


You can install 500GB SSD and a ne cable for about US$120 and do it yourelf. Increasing RAM from the current 4GB to a more reasonable 8GB is about $45. We can't do the cost justification for you.

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Question marked as ⚠️ Top-ranking reply

Nov 21, 2020 9:10 AM in response to manamamatt

Welcome!


Right off the top I see you have a self-inflicted wound. You installed CleanMyMac.


You paid Apple a lot of money to include automatic maintenance routines in the OS that, every day in the early morning hours. fire up to do any needed cleaning, defragging, and other maintenance with your needing to do anything. When you put a third-party "cleaner" on top of that, you get conflicts and things get sloppy.


Completely remove CMM using the included uninstaller or the instructions on the company's support site.


That said, your MBP shipped with a slower hard drive than it is capable of driving. Many did, including my 2012 13-inch. Slow booting and app launching are the result. Adding RAM which, in your case, is a good idea anyway, won't fix the slow booting. Only a faster drive will, preferable a solid state drive (SSD). The prices on SSDs have fallen so much that I see no need to shop for a conventional drive any more


Let's look at your drive scores:


Performance:


System Load: 1.88 (1 min ago) 1.69 (5 min ago) 1.65 (15 min ago)

Nominal I/O speed: 0.06 MB/s

File system: 120.02 seconds (timed out) ⬅️

Write speed: 38 MB/s

Read speed: 59 MB/s


I installed an inexpensive OWC SSD in my 2012 MBP and the write/read scores are now about 500MB and the computer is as fast as many new ones.


Another issue that I've indicated with the ⬅️ icon is that fact that the test timed out. Based on similar reports, that could indicate a worn hard drive cable. That MBP design has a tendency to cause cable wear over time, like 3-6 years. The good new is that the cabe is cheap (~US$15), available (here), and easy to install without professional help. Best practice is to change the HD cable a the same you change the drive.


You can install 500GB SSD and a ne cable for about US$120 and do it yourelf. Increasing RAM from the current 4GB to a more reasonable 8GB is about $45. We can't do the cost justification for you.

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Nov 21, 2020 4:23 PM in response to manamamatt

If you decide to upgrade the memory, the I suggest purchasing a single stick of 8GB so you can keep one of the original 2GB module so you can end up with a total of 10GB of RAM. Installing an SSD should be the first thing you do as it will bring the greatest performance improvement to the laptop.

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Incredibly slow Macbook Pro (mid 2012). EtreCheck results help please.

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