Newsroom Updates

> Introducing Apple Intelligence for iPhone, iPad, and Mac

> iOS 18 makes iPhone more personal, capable, and intelligent than ever

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

User profile for user: Fgiz
Fgiz Author
User level: Level 1
4 points

I have a iPhone 11r is it frozen on Amazon music, I can swipe up and get Home Screen but when I open it I can’t get to apps

I have a iPhone 11r is it frozen on Amazon music, I can swipe up and get Home Screen but when I open it I can’t get to apps

iPhone XR, iOS 14

Posted on Nov 21, 2020 8:18 AM

Reply
Question marked as Best reply
User profile for user: ProustGiulio
ProustGiulio
User level: Level 10
208,163 points

Posted on Nov 21, 2020 8:20 AM

Perform a "forced" restart of your XR, using these instructions:--> Force restart iPhone – Apple Support

Regards

Giulio

View in context

Similar questions

1 reply

I have a iPhone 11r is it frozen on Amazon music, I can swipe up and get Home Screen but when I open it I can’t get to apps

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.
Learn more Sign up