What is captive.apple.com? Why can I not log into my network. My internet has acted up since Nov 19-21, 2020. I’ve run diagnostics, etc. Everything worked fine. Yet, the internet kept dropping and showing error. Next question is which device? Well, all of them. The iPhone Max XS, the iPad 11” & the iPad 12.9” (3rd gen).
iPad Pro 12.9-inch, 3rd Gen, Wi-Fi
The captive.apple.com error suggests that you are trying to access the internet from a public WiFi hotspot; the URL is used by the iPad to detect internet connectivity. Errors relating to the address generally indicate a failure to authenticate the user via the hotspot operator’s paywall/terms page - prior to granting internet connectivity.
Perhaps this support page will be helpful with troubleshooting:
Use captive Wi-Fi networks on your iPhone, iPad or iPod touch – Apple Support
Apple reportedly uses this URL to test for a Captive Network:
https://www.apple.com/library/test/success.html
Are you selectively blocking any sites or protocols? You’ll need to check the setup of your WiFi Router. Pay particular attention to any firewall logs - as these may provide useful clues.
The captive.apple.com error suggests that you are trying to access the internet from a public WiFi hotspot; the URL is used by the iPad to detect internet connectivity. Errors relating to the address generally indicate a failure to authenticate the user via the hotspot operator’s paywall/terms page - prior to granting internet connectivity.
Perhaps this support page will be helpful with troubleshooting:
Use captive Wi-Fi networks on your iPhone, iPad or iPod touch – Apple Support
Apple reportedly uses this URL to test for a Captive Network:
https://www.apple.com/library/test/success.html
Are you selectively blocking any sites or protocols? You’ll need to check the setup of your WiFi Router. Pay particular attention to any firewall logs - as these may provide useful clues.
What is “captive.apple.com”
