You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

User profile for user: AnthonyCiampa
AnthonyCiampa Author
User level: Level 1
8 points

Software upgrade issues

when I try to update to MacOS Big Sur I get this message "Update Not Found" The required version of MacOS is not available.

Posted on Nov 21, 2020 11:29 AM

Reply
Question marked as Top-ranking reply
User profile for user: den.thed
den.thed
User level: Level 10
83,296 points

Posted on Nov 21, 2020 1:31 PM

Sorry, but you will need a 2014 or later iMac to upgrade to Big Sur.

see > macOS - How to Upgrade - Apple


The following models are supported:

  • MacBook (2015 or later)
  • MacBook Air (2013 or later)
  • MacBook Pro (Late 2013 or later)
  • Mac mini (2014 or later)
  • iMac (2014 or later) <----------
  • iMac Pro (2017 or later)
  • Mac Pro (2013 or later)


View in context

Similar questions

3 replies
Question marked as Top-ranking reply
User profile for user: den.thed
den.thed
User level: Level 10
83,296 points

Nov 21, 2020 1:31 PM in response to AnthonyCiampa

Sorry, but you will need a 2014 or later iMac to upgrade to Big Sur.

see > macOS - How to Upgrade - Apple


The following models are supported:

  • MacBook (2015 or later)
  • MacBook Air (2013 or later)
  • MacBook Pro (Late 2013 or later)
  • Mac mini (2014 or later)
  • iMac (2014 or later) <----------
  • iMac Pro (2017 or later)
  • Mac Pro (2013 or later)


Reply

Software upgrade issues

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.
Learn more Sign up