You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

User profile for user: lakeshia196
lakeshia196 Author
User level: Level 1
4 points

I need help to update my phone

Like I went on my settings in got on update but it didn’t work

iPhone 6s, iOS 14

Posted on Nov 21, 2020 4:18 PM

Reply
Question marked as Top-ranking reply
User profile for user: Eric Root
Eric Root
User level: Level 10
684,675 points

Posted on Nov 21, 2020 5:47 PM

See if anything here helps.


Update your iOS device.        


Get help with over-the-air iOS updates          


Update – Can’t or can’t restore 


Have you tried using iTunes on a computer or Finder if running Catalina to do the update?


 Update software on iOS devices in iTunes on Mac


If you see an error when you update or restore your iPhone, iPad, or iPod      



View in context

Similar questions

1 reply
Question marked as Top-ranking reply
User profile for user: Eric Root
Eric Root
User level: Level 10
684,675 points

Nov 21, 2020 5:47 PM in response to lakeshia196

See if anything here helps.


Update your iOS device.        


Get help with over-the-air iOS updates          


Update – Can’t or can’t restore 


Have you tried using iTunes on a computer or Finder if running Catalina to do the update?


 Update software on iOS devices in iTunes on Mac


If you see an error when you update or restore your iPhone, iPad, or iPod      



Reply

I need help to update my phone

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.
Learn more Sign up