My airpods and case were charging for about 30-45 mins while I was doing hw, then out of no where I hear a loud pop and my room jus lights up. I look over to my right and poof, boom, issa fire, so I put it out and unplug my charger and im here looking at my airpods like wtf😭. I just want to know if thats something the one year warranty covers because the airpods dont work anymore
Hello,
You should take them into a store so that they can be examined:
Note: they will probably give you a new set :-)
Let us know how it turns out.
Good luck.
Thank you for participating in the Apple Support Communities.
We want to make sure you reach the right team for help with your AirPods. We recommend that you contact Apple Support directly. Depending on your region, you may be able to reach them here: Get Support
thank you I will, but will I need the receipt for proof of purchase ? my sister bought these for my birthday and she doesn’t know where it is.
Airpods and airpod case caught on fire/exploded
