Start-page background images are broken

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Level 1

8 points

Start-page background images are broken

. The example is from supplied images, although I have tried my own images in in multiple formats from multiple locations all produce the same result.

It will load a clean image in safe-mode. that being said, only the original images will load clean, any custom image (even system desktop images) fails to load entirely.

(probably to be expected inside safe-mode)

Took off all safari's extensions and re-booted to normal start-up...

still loading broken images. clearing the extensions did not help, no did clearing the cache.

Posted on Nov 22, 2020 8:22 AM

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Answer 1

Nov 30, 2020 11:28 AM in response to z_007

Hey there z_007,

Thanks for reaching out to Apple Support Communities. We understand the Background Image for your Safari Start Page is not working as expected. We’ll be happy to help with this.

If you haven’t already, make sure your Mac and Safari are up to date:

How to update the software on your Mac

Update or reinstall Safari for your computer

If the issue continues, clear Safari history and then quit the app. Press and hold the left Shift key while opening Safari back up and see if the issue continues.

If it does, open a private browsing window in Safari and try again.

We hope this helps.

Take care.

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Start-page background images are broken

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