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cant send photo as an attachment

After downloading IOS 14.2 can no longer send photos as an attachment.



iPhone 11, iOS 14

Posted on Nov 22, 2020 9:13 AM

Reply
Question marked as Top-ranking reply

Posted on Nov 30, 2020 1:42 PM

Hey rtlaw,


We understand you're unable to send photo messages after updating to iOS 14.2. We'd be happy to help.


If you're unable to send photo messages, are you having this issue when sending through iMessage, MMS, or both? Also, are you having issues sending any other kind of messages?


Next, please review and complete the troubleshooting steps at the following link for issues sending messages:


If you can't send or receive messages on your iPhone, iPad, or iPod touch


Lastly, if issues persist afterward, be sure all is well on your wireless carrier side of things also.


We hope this information helps get you on a path to resolution!


Take care.

3 replies
Question marked as Top-ranking reply

Nov 30, 2020 1:42 PM in response to rtlaw

Hey rtlaw,


We understand you're unable to send photo messages after updating to iOS 14.2. We'd be happy to help.


If you're unable to send photo messages, are you having this issue when sending through iMessage, MMS, or both? Also, are you having issues sending any other kind of messages?


Next, please review and complete the troubleshooting steps at the following link for issues sending messages:


If you can't send or receive messages on your iPhone, iPad, or iPod touch


Lastly, if issues persist afterward, be sure all is well on your wireless carrier side of things also.


We hope this information helps get you on a path to resolution!


Take care.

Nov 30, 2020 3:21 PM in response to rtlaw

rtlaw,


Thanks for clarifying that for us. Sounds like you're actually having issues sending emails with photos attached as a file instead of embedded into the email.


It doesn't appear there's an option available to change this though. If you'd like to see changes to this, we'd recommend voicing this by submitting feedback here:


Product Feedback


We appreciate any feedback you're able to provide!


Take care.

cant send photo as an attachment

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