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Suspicious Email - Apple

HI, I receive the below email saying that it is from Apple and the content is " Due to a problem with the payment method you provided, we couldn't charge your account for your case (#C02-2383744-93513269).If you don't update your information in 24 hours, your AppIe lD will be permanentIy locked.To unlock AppIe lD, please visit this link to log in to your AppIe lD and update your biIIing information." Seems like a scam to me and appreciate a feedback. Thanks.

Posted on Nov 22, 2020 3:49 PM

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Question marked as Best reply

Posted on Nov 22, 2020 3:50 PM

  • Apple would not warn of a pending account issue, giving you a deadline to fix the issue.  
  • Apple does not include document, or PDF files to download.
  • Apple would not refer to you as Dear Customer, Dear Client, or anything other than the name on file for your account.
  • Apple would not have such horrible spelling or grammar. 
  • Apple would not send a message to “Undisclosed Recipients”. 


It is a phishing attempt. Do not respond. Do not divulge any personal or financial information. You can use the address below to forward the suspect email message, as an attachment to Apple.


reportphishing@apple.com


If you provided your Apple ID and password at the bogus site, change your password immediately.

  https://support.apple.com/en-us/HT201355


The links below have information to help identify fraudulent emails.


Identifying legitimate emails from the iTunes Store

 

https://support.apple.com/en-us/HT204759



 

1 reply
Question marked as Best reply

Nov 22, 2020 3:50 PM in response to Thenuka29

  • Apple would not warn of a pending account issue, giving you a deadline to fix the issue.  
  • Apple does not include document, or PDF files to download.
  • Apple would not refer to you as Dear Customer, Dear Client, or anything other than the name on file for your account.
  • Apple would not have such horrible spelling or grammar. 
  • Apple would not send a message to “Undisclosed Recipients”. 


It is a phishing attempt. Do not respond. Do not divulge any personal or financial information. You can use the address below to forward the suspect email message, as an attachment to Apple.


reportphishing@apple.com


If you provided your Apple ID and password at the bogus site, change your password immediately.

  https://support.apple.com/en-us/HT201355


The links below have information to help identify fraudulent emails.


Identifying legitimate emails from the iTunes Store

 

https://support.apple.com/en-us/HT204759



 

Suspicious Email - Apple

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