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Lost password and administrator password

I lost my password and administrator password for MacOS Mojave 10.14.6 iMac (late 2017). I tried to use Apple ID to reset and this doesn't work. I definitely am using correct Apple ID (just used it here on this site). When I go through process it looks to change the password and then just continues to not allow me access

Posted on Nov 22, 2020 8:32 PM

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Posted on Nov 22, 2020 8:44 PM

Easiest method is to restart in the Recovery Partition (hold down Command + R on startup), then open Terminal and type resetpassword and follow the on-screen prompts. 


3 replies

Lost password and administrator password

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