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Facetime Zoom

why is my front camera zoomed in on facetime? i dont know how to fix it.

iPhone 8 Plus, iOS 14

Posted on Nov 23, 2020 7:31 AM

Reply
Question marked as Top-ranking reply

Posted on Dec 1, 2020 10:24 AM

Hey there, and welcome to Apple Support Communities, armani101!


From our understanding, it appears the camera is zoomed in on FaceTime calls. We’d be happy to help out! We definitely want to ensure your friends and family can see your face easily while chatting.


To get started, we’d recommend using the Camera app on your iPhone to see if the same thing occurs when taking a selfie or recording a front-facing video. We’d also recommend restarting your iPhone using: Restart your iPhone - Apple Support


If this still occurs after a restart, and occurs in all apps, not just during FaceTime, you’ll want to Contact Apple Support.


If this only occurs during FaceTime, does it happen with specific contacts, or after performing a particular task? Does it occur when others contact you?


Cheers!

1 reply
Question marked as Top-ranking reply

Dec 1, 2020 10:24 AM in response to armani101

Hey there, and welcome to Apple Support Communities, armani101!


From our understanding, it appears the camera is zoomed in on FaceTime calls. We’d be happy to help out! We definitely want to ensure your friends and family can see your face easily while chatting.


To get started, we’d recommend using the Camera app on your iPhone to see if the same thing occurs when taking a selfie or recording a front-facing video. We’d also recommend restarting your iPhone using: Restart your iPhone - Apple Support


If this still occurs after a restart, and occurs in all apps, not just during FaceTime, you’ll want to Contact Apple Support.


If this only occurs during FaceTime, does it happen with specific contacts, or after performing a particular task? Does it occur when others contact you?


Cheers!

Facetime Zoom

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