Activation unsuccessful
While trying to use new phone its saying activation unsuccessful. I have tried resetting the phone, changing wifi, and given it a couple days to see if the problem would fix itself.
HELP!
iPhone XS Max, 14
User profile for user:
Leanne_68
User level:
Community Specialist
Hi Tara1204,
We understand you're unable to activate an iPhone. We're happy to help.
If you're getting an error message when trying to activate the device, you'll want to try these steps: If you can't activate your iPhone
We'd also recommend checking with your wireless carrier to make sure your SIM is properly activated on their end.
If you've exhausted those steps and the device still will not activate, you'd want to contact Apple Support directly for assistance: Get Support
We hope this helps. Take care!