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therapyjam Author

Level 1

6 points

Installing 14.2 update

Unable to install update. No explanation given when install fails. Currently have version 13.3 (I think)

iPad Pro, 13

Posted on Nov 23, 2020 8:41 AM

Top-ranking reply

MichelPM

Level 10

81,284 points

Posted on Nov 23, 2020 9:07 AM

Your iPad is too far behind in iPadOS upgrades/updates.

You need to do the upgrade with your iPad connected to a PC or Mac, connected to the Internet, running the latest iTunes, and let iTunes perform the iPad upgrade.

If using a newer Mac with one of the current macOS versions, then you use the macOS Finder to do the iPad upgrade to iPadOS 14.2.

Best of Luck to You!

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Installing 14.2 update

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