Apple Event: May 7th at 7 am PT

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Blank screen when logging into Office 365 on Big Sur

When I try to log into my companies Office 365 account on Big Sur I'm getting a blank screen where it says "Enter the password for the account".


There should be a Microsoft login screen / a security check.


Anyone else have this issue? Or know a solution?


MacBook Air 13″, macOS 11.0

Posted on Nov 23, 2020 9:11 AM

Reply
Question marked as Best reply

Posted on Nov 23, 2020 9:13 AM



TimCbe wrote:

When I try to log into my companies Office 365 account on Big Sur I'm getting a blank screen where it says "Enter the password for the account".

There should be a Microsoft login screen / a security check.

Anyone else have this issue? Or know a solution?



Big Sur—Microsoft recently announced that it was officially ending support for Office 2016 for Mac on October 13, 2020. Apple Silicon compatibility in Office 2016 is questionable.


ref: https://discussions.apple.com/thread/252033401?answerId=253949182022#253949182022


https://docs.microsoft.com/en-us/deployoffice/endofsupport/office-365-services-connectivity


The current Office for Mac; Office 365 or Office 2019 (One-time purchase) are OK with Catalina/Big Sur

How do I upgrade Office?

https://support.office.com/en-us/article/how-do-i-upgrade-office-ee68f6cf-422f-464a-82ec-385f65391350

compare:

https://products.office.com/en-us/compare-all-microsoft-office-products?&activetab=tab:primaryr1


Office Home & Student 2019:

https://www.microsoft.com/en-us/microsoft-365/p/office-home-student-2019/cfq7ttc0k7c8?activetab=pivot:overviewtab


Office Home & Business 2019: This stand alone includes Outlook—

https://www.microsoft.com/en-us/microsoft-365/p/office-home-business-2019/cfq7ttc0k7cq?activetab=pivot:overviewtab



To activate a Microsoft Office 365 subscription you simply enter the email address you used when you extended the subscription with Microsoft.



Similar questions

4 replies
Question marked as Best reply

Nov 23, 2020 9:13 AM in response to TimCbe



TimCbe wrote:

When I try to log into my companies Office 365 account on Big Sur I'm getting a blank screen where it says "Enter the password for the account".

There should be a Microsoft login screen / a security check.

Anyone else have this issue? Or know a solution?



Big Sur—Microsoft recently announced that it was officially ending support for Office 2016 for Mac on October 13, 2020. Apple Silicon compatibility in Office 2016 is questionable.


ref: https://discussions.apple.com/thread/252033401?answerId=253949182022#253949182022


https://docs.microsoft.com/en-us/deployoffice/endofsupport/office-365-services-connectivity


The current Office for Mac; Office 365 or Office 2019 (One-time purchase) are OK with Catalina/Big Sur

How do I upgrade Office?

https://support.office.com/en-us/article/how-do-i-upgrade-office-ee68f6cf-422f-464a-82ec-385f65391350

compare:

https://products.office.com/en-us/compare-all-microsoft-office-products?&activetab=tab:primaryr1


Office Home & Student 2019:

https://www.microsoft.com/en-us/microsoft-365/p/office-home-student-2019/cfq7ttc0k7c8?activetab=pivot:overviewtab


Office Home & Business 2019: This stand alone includes Outlook—

https://www.microsoft.com/en-us/microsoft-365/p/office-home-business-2019/cfq7ttc0k7cq?activetab=pivot:overviewtab



To activate a Microsoft Office 365 subscription you simply enter the email address you used when you extended the subscription with Microsoft.



Blank screen when logging into Office 365 on Big Sur

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.