Battery life

I have an IPad Air, bought in 2014. It does not want to hold battery life. After about 1hour of use, I have to recharge again. What is problem.

iPad Air, iOS 12

Posted on Nov 23, 2020 9:42 AM

Reply
2 replies

Nov 23, 2020 9:47 AM in response to RubiRuffuss

As described, your battery may well have reached the end of its usable life - and may require replacement.


You might be best advised to visit the Genius Bar at your local Apple Store - where the technicians will be able to test, assess and offer advice on how to proceed. Alternatively, you might directly contact Apple Support and request a remote battery diagnostic.


The Contact Support link can be found at top-right of this page - or you can initiate a support case using the excellent Apple Support App:

https://apps.apple.com/gb/app/apple-support/id1130498044

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Battery life

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