Big Sur Disconnecting My External HDD

I recently updated to macOS Big Sur, and I am having trouble with my external hard drive. The hard drive keeps randomly disconnecting from my Mac Pro so I can't really use the drive at all. Any one else have issues with that? It's WD Caviar Black 6 TB connected with the Orico USB3 dock. Thanks!

Mac Pro, macOS 11.0

Posted on Nov 23, 2020 10:20 AM

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Posted on Jan 14, 2021 4:47 AM

OK, I have been doing some experiments and have not had a disconnection for a couple days. It appears (for me at least) as the trigger for the "DID NOT EJECT PROPERLY" event is when the Mac goes to sleep. I suspect it may be a combination of factors which I have not deciphered yet, including 1) Sleeping, 2) HHD, 3) TimeMachineBackup, and possibly marginal hardware.


By setting Energy Saver settings as follows and not manually entering sleep I have avoided the Disconnect for a couple days where it was reliably occurring at least once a day.


Can someone please try this and tell us if this works for you.


I am on an iMac where battery is not an issue so staying awake just wastes energy. This will have a more significant impact on Laptop users trying to conserve battery.


I have opened a Bug Report but it would be nice if Apple would at least acknowledge this is an issue that will be fixed. Apple?


110 replies

Dec 11, 2020 4:54 AM in response to wacheski

I have been experiencing this as well.


I have reformatted the drive. Disabled Time Machine, Verified the Same Drive doesn't disconnect on non-Big Sur macs. Still happens.


I believe it may be related to the Music App. In some other forums the complaint is their Music Library is lost.


Do you all have your Music Library on the external disconnecting drive? I wonder if it is triggered by the Apple Music app.

Dec 11, 2020 2:54 PM in response to gnormb

Well I was running Apple Music today from a new completely local library. In fact no file content just purchased songs. Still had a disconnect. I am wondering if Big Sur may have changed the USB power threshold. Usually you get a "UsB devices disabled" Unplug the device using too much power. This is a frustrating issue. It has cost be a couple days work since my IDE used the external drive.

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Big Sur Disconnecting My External HDD

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