Newsroom Update

Apple and Google deliver support for unwanted tracking alerts in iOS and Android. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

iCloud locked

I have an iPhone I got from my friend I updated the iOS system and it's asking for iCloud which he has forgotten and the phone is still locked how can you help me

Posted on Nov 23, 2020 10:48 AM

Reply
Question marked as Best reply

Posted on Nov 23, 2020 10:52 AM

Tell him to use Apple's iForgot service or contact their Account Security team, or the iPhone’s original owner to supply Apple with its purchase receipt and ask them to remove the lock. It's an anti-theft measure.


(186728)

1 reply

iCloud locked

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.