iPhone 10 XX max
Can not get into my iPhone 10 XX max will not except my original Apple ID or password
iPhone XS
Question marked as
User profile for user:
Joseph_S.
User level:
Community Specialist
Hi Cadillac7,
Thanks for using Apple Support Communities. We understand you're running into an issue with your Apple ID and iPhone X. We're happy to provide some information to help.
Are you seeing that your device is activation locked? If so, check out how to resolve that here: How to remove Activation Lock
If you're experiencing an issue with your Apple ID password, you can see how to recover that here: If you forgot your Apple ID password