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When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
Hi,
I believed to have canceled my sleep app before the trail even ended and the app is sending reaccurring payment if $32.09 on my card on file awaiting funds to be available. Could you please stop that from happening and whatever I didn’t do to end subscription May you please.
To stop a subscription follow the steps in this guide:
See or cancel your subscriptions - Apple Support
When the subscription shows Expires on [Date]
That means the subscription is canceled.
If you are still unable to cancel the subscription:
Contact Apple for support and service - Apple Support
You can request a refund by following the steps in this guide:
Request a refund for apps or content that you bought from Apple - Apple Support
You are not guaranteed a refund tough.
This is an automated prosess, if you wish to explain your situation in depth to a person you can:
Contact Apple for support and service - Apple Support
Also see this:
How long refunds from the App Store or other Apple services take - Apple Support
Good luck!
To stop a subscription follow the steps in this guide:
See or cancel your subscriptions - Apple Support
When the subscription shows Expires on [Date]
That means the subscription is canceled.
If you are still unable to cancel the subscription:
Contact Apple for support and service - Apple Support
You can request a refund by following the steps in this guide:
Request a refund for apps or content that you bought from Apple - Apple Support
You are not guaranteed a refund tough.
This is an automated prosess, if you wish to explain your situation in depth to a person you can:
Contact Apple for support and service - Apple Support
Also see this:
How long refunds from the App Store or other Apple services take - Apple Support
Good luck!
Subscription canceled but still charging
