bernia112 Author

Level 1

4 points

if i am just sending device in for repair do i need to remove phone from list?

Phone will not charge

iPhone 6s Plus, iOS 14

Posted on Nov 23, 2020 12:23 PM

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1 reply

Nov 23, 2020 1:10 PM in response to bernia112

See the instructions in the "Before you send your device" section of Get your iPhone, iPad, or iPod touch ready for service - Apple Support

and note the following from that link:

If it won't turn on or respond, finish as many steps as possible:

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if i am just sending device in for repair do i need to remove phone from list?

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