blackboard collaborate glitching after updating to macOS Big Sur

After downloading macOS Big Sur, the video conferencing forum , Black Board Collaborate that my university uses, the audio started glitching and now I can't hear my lecturers properly. Help please

MacBook Air

Posted on Nov 24, 2020 5:01 AM

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1 reply

Dec 2, 2020 8:35 AM in response to juene240

Hello juene240,



Thanks for that info and for choosing the Apple Support Communities. If we understand correctly, you are unable to use a 3rd party video conferencing software on your Mac. You can figure out if unexpected behavior is related to a user file or setting by trying to reproduce the issue from another user account. This process includes creating a new user account, logging in to it, and testing for the issue.



Set up users, guests, and groups on Mac



Next, contact Blackboard support for more help with their software system:



Blackboard Collaborate | Blackboard Help 

How to contact an app developer

Contact a third-party vendor



Cheers!

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blackboard collaborate glitching after updating to macOS Big Sur

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