Big Sur installation stuck at "Less than a minute remaining..."

Im trying to install Big Sur on my macbook pro mid 2015 and it stuck at "Less than a minute remaining..." for about 2 hours now.. Should I just wait or is there something I can do?! Thanks

MacBook Pro 15″, macOS 10.14

Posted on Nov 24, 2020 5:23 AM

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Posted on Jan 29, 2021 9:54 AM

I was having this same problem and I want to share what helped me because I haven’t seen this fix proposed anywhere else. None of the options like turning on/off, using internet Recovery, or MacOS Recovery were working. I turned it on and off again several times and it kept getting stuck on less than a minute remaining. When I finally decided to let it set on that screen and leave it overnight, when I came back in the morning it had an error saying “an error occurred preparing the software update.” Using First Aid from Disk Utility on Recovery also did not fix it.

When I tried to use the option “Reinstall Big Sur” from Recovery it would tell me there was not enough room on the disc to do it. So I was effectively stuck on the install screen.


I called Apple and they were helpful. I was working with them on the phone on a different WiFi than I usually use as I was not at home when I tried calling them. Just to give an idea of what we tried, when I would use Recovery (turn off, turn on, hold command +R or hold command + R + P) and go to “reinstall Big Sur” from there it wouldn’t connect to WiFi and gave me an error that “Keychain ‘System’ cannot be found to store [my wifi username].” We hit cancel to get out of that (don’t choose “reset to defaults” if you get this error or else your keychain passwords on the computer will be deleted; if you save them in iCloud it may not matter if you do).


What ended up working was turning the machine off, then holding Option while it was off, and it came on with a screen to select my Macintosh disc and connect to WiFi. It let me connect to WiFi there. This took me to my desktop login screen and I was able to log in and get back to my regular desktop! Thank goodness.


From there we investigated and turns out I did not have enough space left on my disc to do the Big Sur install— the agent told me it takes 35 gigabytes, and I only had about 33 gig available (checked by going to Apple in top left corner > about this Mac > storage). Luckily I had an old iPhone backup I could delete to free up a lot of space.


The Apple agent told me not to turn my laptop off/restart it, or it would probably put be back onto the install screen. If I have to in the meantime, she said to follow the steps I described as working above to get back to the desktop.

She put notes on my case and I am supposed to call them back once I’m back on my regular home WiFi and we can restart and they will guide me through the reinstall through Recovery. I will update once we’ve attempted that. But for now, luckily my computer is actually working and not stuck on the install screen! I hope this helps someone else who is still having issues where the other proposed solutions aren’t working.

111 replies

Feb 15, 2021 10:41 PM in response to Itsjustausername

Hey there! If the HD is locked, you may have to first unlock it:


While in Disk Utility, click on “Macintosh HD - Data” (Usually), Click File > Mount, then enter your admin password. If this is the case, then afterwards, you should be able to run the commands.


Likewise, if you aren’t able to, and need to erase the drive, and don’t have a backup, but ARE able to mount the volume, AND have an external hard drive you can utilize, you can also use Terminal to save the data before erasing the drive.


Let me know how it goes. But I believe for the most part, with these symptoms, pressing the power button for 10 seconds, then turning it on again fixes it, but I think this thread has a host of different issues/symptoms that require different resolution paths.

Feb 20, 2021 1:52 AM in response to MaddieiPhone

Thanks so much for posting this. In my case — and I was having the same problem as everyone else here — big sur installed after I upgraded my iCloud to 2TB. I’m not sure why this got me past the one minute remaining screen after a long afternoon of dread. It might be because my MacBook Pro is in that mode where it tries to save everything in the cloud, and the upgrade, plus the fact I could connect to wifi using some of the tips elsewhere on this thread, meant it could clear enough space for big sur. I “only” had 33gb free when I tried to install, and assume that that was the problem.

I don’t see why Apple can’t prevent people from attempting to install big sur if they don’t have enough space. This problem is so preventable.

Feb 25, 2021 12:26 AM in response to GanJah

Patience Pays Off! I was stuck on this Less than a minute remaining screen Forever! But after shutting down my computer and going through the same old, I paid attention to a post here that said, just keep waiting. I did and now everything works swimmingly! Now, if I could just figure out how to get rid of the constant whirring sound from my new MacBook Pro, I would be a happy camper. BTW, from conference with Apple to final victory - 10 hours. Still, happy that everything works the way it should

Feb 6, 2021 10:34 AM in response to GanJah

We had a similar problems in old MacBook Pro's, got stuck there at 1 minute remaining for few hours, few devices we left it overnight and it got completed, couple of them we tried hard rebooting and it helped, if you are even struck after that, better to take it to nearby Authorized Apple Centre, we being a mobile app development company can't afford such delays during our productive hours, apple has to resolve these glitches, common this is 2021, but still there are these lame issues.


Sciflare Technologies Pvt Ltd

Chennai

Feb 10, 2021 10:10 AM in response to GanJah

I had the same issue with my MacBook Air and was stuck in an endless cycle. I wanted to try the suggestion to download Big Sur to an external drive, and open up space on my laptop, but I lost the cords for my drive, and with a current lockdown couldn’t replace them quickly. I had never backed up to an external drive, since this is a secondary computer. After much distress, I decided to look on iCloud. All my documents were saved. So, I erased the hard drive and re-installed Sierra. I was able to recover all my files from iCloud.

Feb 10, 2021 3:23 PM in response to phlemma

If you go back to the main recovery start up screen click the download Big Sur option and then select your external hard drive as the destination. It takes about 40 minutes to download it to the hard drive and then it will automatically restart the computer and begin the install I think I started mine at like 3 AM and went to bed then at 8:30am I skeptically clicked to wake up the Mac expecting to see the recovery screen again and but saw the set up screen instead! So I’m not sure exactly how long it took but under 5.5 hours.


Doing the set up is a little confusing because I think you’re kind of setting up the hard drive as a computer essentially. I was able to delete a folder I know I had a back up of that was about 96 gigs to free up space and that was located in HD data and I think Volumes. It was tough like the OP said to navigate around but I searched a file name and once I saw that file name at the very bottom of the finder screen I could click on the folder and bring up files that way.


good luck!

Jan 13, 2021 4:37 PM in response to ClaraKatz

Also stuck on "less than a minute remaining ..." In my attempt to update to big Sur.


I have been rebooting all day. Have left it in this state for anywhere from 10 minutes to 3 hours and it doesn't ever get past the "less than an minute0 stateZ Computer won't boot up in safe mode either. Gets caught in a reboot loop when I try and never boots past the apple with about a 30% progress bar.


WHAT DO I DO? This has been a deeply documented issue with Big Sur updates. what is the solution apple?????

Jan 19, 2021 7:55 AM in response to GanJah

I also have this issue. Stuck on “less than one minute” for hours. Reboot only leads me back to the install process which then gets stuck again. Booting into safe mode doesn’t work either, goes into a loop as described before. Managed to boot into recovery mode, tried reinstalling Big Sur from there, install process too over an hour and... got stuck at “less than a minute remaining”. This is my work machine, I’m a remote worker, I rely on my equipment. Only reason I even attempted the upgrade was because Docker was kept asking me to.

After 15 years of MBP ownership and loyally sticking with Apple and OSX I’m at the end of my rope, company ain’t what it used to be. This is a very serious issue for the users that have and this thread has no meaningful response, just your standard help desk “have you tried rebooting”.

Expecting to get some sort of official reply here.

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Big Sur installation stuck at "Less than a minute remaining..."

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