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can i trade a new macbook pro for a new macbook pro

Hello, i bought a Macbook pro 13 inch 2020 intel i5, 256gb and 8gb ram back in May in UAE.

i still have not opened it yet and the box still intact, i’m asking if i can trade it for a new Macbook pro with M1 chip 256 gb and 8 gb ram in apple retail store.

iPhone 7 Plus, 14

Posted on Nov 24, 2020 8:40 AM

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Question marked as Top-ranking reply

Posted on Nov 24, 2020 8:56 AM

We are your fellow end users, not Apple, so there are no "official" or '"binding" answers here. Please see this Apple document and if it applies, contact Apple to continue the process:


Returns & Refunds - Shopping Help - Apple

4 replies

can i trade a new macbook pro for a new macbook pro

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