Login

I'm trying to login into my apple music trial subscription and it won't let me. I enter my user id and password, it sends a verification code, I enter that and it tells me to log into iTunes. I do that and it sends me another verification code and tells me to input it, but there is no where to input it.


I just want to login to my account and view my settings. How do I get past all this?

Posted on Nov 24, 2020 11:12 AM

Reply
Question marked as Top-ranking reply

Posted on Dec 2, 2020 12:56 PM


Hello courtsn,


Thanks for asking the Apple Support Communities about logging in with a two-factor code.


Try entering the code directly after your password, no spaces. Two-factor authentication for Apple ID - Apple Support


"What if I use two-factor authentication on a device running older software?

If you use two-factor authentication with devices running older OS versions—like an Apple TV (2nd or 3rd generation)—you might be asked to add your six-digit verification code to the end of your password when signing in. Get your verification code from a trusted device running iOS 9 and later or OS X El Capitan and later, or have it sent to your trusted phone number. Then type your password followed by the six-digit verification code directly into the password field."


Thanks and have a wonderful day.

Similar questions

1 reply
Question marked as Top-ranking reply

Dec 2, 2020 12:56 PM in response to courtsn


Hello courtsn,


Thanks for asking the Apple Support Communities about logging in with a two-factor code.


Try entering the code directly after your password, no spaces. Two-factor authentication for Apple ID - Apple Support


"What if I use two-factor authentication on a device running older software?

If you use two-factor authentication with devices running older OS versions—like an Apple TV (2nd or 3rd generation)—you might be asked to add your six-digit verification code to the end of your password when signing in. Get your verification code from a trusted device running iOS 9 and later or OS X El Capitan and later, or have it sent to your trusted phone number. Then type your password followed by the six-digit verification code directly into the password field."


Thanks and have a wonderful day.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Login

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.