Disabled Ipad

My iPad is disabled. I forgot the password and cannot get back in. When I follow the steps to restore it, my Macbook appears to say that the restore is in progress after about a half hour my ipad stops (downloading/restoring/whatever) and goes to the same screen that says "ipad is disabled" and i'm back to square one. I think that this is not an issue with my iPad, but rather my itunes on my macbook and i'm not sure what to do.

iPad mini, iOS 9

Posted on Nov 24, 2020 4:41 PM

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1 reply

Dec 2, 2020 4:16 PM in response to PlscAndrew

Hello and welcome to Apple Support Communities PlscAndrew,


We see that you're having an issue when trying to restore your disabled iPad. We know that it's important to be able to regain access to your iPad and we'd be happy to help.


Take a look at the following articles that can help with what you're experiencing.


If you can't update or restore your iPhone, iPad, or iPod touch


If you see an error when you update or restore your iPhone, iPad, or iPod


Let us know how this goes and if you notice any changes.


Thank you for using Apple Support Communities.

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Disabled Ipad

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