Apple Music stuck Syncing Library

Hi, after renewing my Apple Music subscription, i tried opening the app but it has been stuck trying to Sync my Library for hours.

i have tried restarting the device, forcing the app to close but it still makes no difference.

Posted on Nov 24, 2020 11:54 PM

Similar questions

Apple Music sync library won’t stay on (iOS) Hey! So my Apple Music library wasn’t updating on my iPhone, so I turned off sync library, but when I turned it on again, I waited a few seconds and it turned itself off. When I go into the Apple Music app itself and click the big red “Turn on” button for sync library, the same thing happens. It loads for a few seconds, then shows the sync button again. I’ve tried everything I can think of to fix it: • Deleted and reinstalled the music app • Updated to the latest iOS and MacOS • Used cellular data and different wifi • Signed out of iCloud and back in and as a last resort… • Backed up phone, factory reset, and restored I haven’t been able to listen to my library on my phone for about a week. I’d appreciate any help at all. Thank you!
3756 1
Apple Music stuck synching with library i accidentally deleted my apple music app and have re-downloaded it. all it’s doing is showing that it’s connecting to my sync library for a long time. how do i get my stuff back or make it work? [Re-Titled by Moderator]
2021 1
apple music my sync library doesn’t turn on at all. i think it could be a lag or just the fact i had so many songs in my library before i deleted the app
1041 1

1 reply

Brian_P7

Community Specialist

Dec 2, 2020 8:25 PM in response to NqubekoMMM

Hello NqubekoMMM,

We're happy to help with your Apple Music stuck on "syncing library". Are you having this issue over Wi-Fi, cellular data, or both? If this issue exists over Wi-Fi, do you have access to another network to test this trouble you're having? Get back to us with that info, and we can go from there.

Have a great day!

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Apple Music stuck Syncing Library

Welcome to Apple Support Community

A forum where Apple customers help each other with their products. Get started with your Apple Account.

Learn more Sign up