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Apple Music stuck Syncing Library

Hi, after renewing my Apple Music subscription, i tried opening the app but it has been stuck trying to Sync my Library for hours.

i have tried restarting the device, forcing the app to close but it still makes no difference.

Posted on Nov 24, 2020 11:54 PM

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1 reply

Brian_P7

Community Specialist

Dec 2, 2020 8:25 PM in response to NqubekoMMM

Hello NqubekoMMM,

We're happy to help with your Apple Music stuck on "syncing library". Are you having this issue over Wi-Fi, cellular data, or both? If this issue exists over Wi-Fi, do you have access to another network to test this trouble you're having? Get back to us with that info, and we can go from there.

Have a great day!

Apple Music stuck Syncing Library

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