I cannot buy any robux please help

It’s says that an error occurred and I cannot buy the robux when I have money in my account and I don’t have a card

iPhone 6s, iOS 14

Posted on Nov 25, 2020 1:43 PM

Reply
Question marked as Top-ranking reply

Posted on Nov 25, 2020 5:27 PM

Contact iTunes Support for assistance. See the Apple Support articles below for contact information.   


iTunes Support – world wide 


Apple Support schedule phone call      


If necessary, try Twitter


https://twitter.com/AppleSupport.          People have posted it may take an hour or more to get a response.



3 replies

Nov 25, 2020 1:54 PM in response to _NoneWasted_

Do you have access to another WiFi network where you can try? That has worked for several people.


Try a restart.


Restart your iPhone, iPad, or iPod touch         


Try a forced restart.


Reset Device.      


If necessary


Hard reset.        


Do a backup and try a factory reset. Then restore from your backup.


Restore to Factory setting.      


Backup - Restore your device from an iCloud or iTunes backup.      

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

I cannot buy any robux please help

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.