stuck on hello screen

new phone and home screen is stuck on the hello screen not allowing me to unlock the new phone

iPhone XR

Posted on Nov 25, 2020 6:59 PM

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Chris0107

Level 9

52,001 points

Posted on Nov 25, 2020 7:06 PM

see if a force restart helps

If your iPhone, iPad, or iPod touch won't turn on or is frozen - Apple Support

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1 reply

Top-ranking reply

Chris0107

Level 9

52,001 points

Nov 25, 2020 7:06 PM in response to jhmaroney1

see if a force restart helps

If your iPhone, iPad, or iPod touch won't turn on or is frozen - Apple Support

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stuck on hello screen

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