stuck on hello screen

new phone and home screen is stuck on the hello screen not allowing me to unlock the new phone


iPhone XR

Posted on Nov 25, 2020 6:59 PM

Reply
Question marked as Top-ranking reply

Posted on Nov 25, 2020 7:06 PM

see if a force restart helps

If your iPhone, iPad, or iPod touch won't turn on or is frozen - Apple Support

1 reply

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

stuck on hello screen

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.