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Can't open wallet on my iPhone XR and wallet in setting

Hi All,

Can't open wallet on my iPhone XR and wallet in setting, can see only a black screen during 15s and crashes back into the home screen.

I did a factory reset several times and manual restore without a backup.

I did logout from account and log back a lot of time.

result the same, can't open.

also I did try remove all card from this phone. without success.

all card is still on removing process ( 10 weeks approximately. )

iOS 14.1

Also default payments card was change to a new.

Please advise.

Thanks,

iPhone XR

Posted on Nov 25, 2020 8:02 PM

Top-ranking reply

Level 1

4 points

Posted on Nov 27, 2020 8:38 PM

it was a hardware NFC issue. fixed by apple care.

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