Apple Event: May 7th at 7 am PT

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Why can't I download anything from the apple store

After putting my password in to log in to app store, I get the message that "This apple ID has not been used in the iTunes store...tap to review. It just keeps saying the same thing over and over

Posted on Nov 25, 2020 7:56 PM

Reply
Question marked as Best reply

Posted on Nov 26, 2020 9:28 AM

Log into your account in the App Store/iTunes and you should be able to change/verify it there. Or you can click the blue Edit payment methods in the article below. When signed in and the page loads, you will be on the credit card page. After updating that, click the Go Back button at the lower left and you will be on the address page. If you have a subscription, you need to add the new card, and then promote it to the primary payment method before you can remove the old card.


Apple ID payment information - change.  


Apple ID has not yet been used with the iTunes store. Please review your account information

1 reply
Question marked as Best reply

Nov 26, 2020 9:28 AM in response to Hilinda1

Log into your account in the App Store/iTunes and you should be able to change/verify it there. Or you can click the blue Edit payment methods in the article below. When signed in and the page loads, you will be on the credit card page. After updating that, click the Go Back button at the lower left and you will be on the address page. If you have a subscription, you need to add the new card, and then promote it to the primary payment method before you can remove the old card.


Apple ID payment information - change.  


Apple ID has not yet been used with the iTunes store. Please review your account information

Why can't I download anything from the apple store

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.