i just got a iphone12 and at 6:50 am every morning there is a vibration under clock even though i don't have the alarm set. How do i get this notification under clock to go away?

i just got a iphone12 and at 6:50 am every morning there is a vibration under clock even though i don't have the alarm set. How do i get this notification under clock to go away?

Posted on Nov 26, 2020 7:45 AM

Reply
5 replies

Dec 4, 2020 5:20 AM in response to agilmor1

Hello, Agilmor1! Thank you for using the Apple Support Communities. We understand that this notification is getting in your way and we can certainly help you with the available options. 


To get started, can you tell us more about how this notification appears on your device? Does the notification appear to be linked with an app? 


When this notification appears, what do you have to do to clear the notification away? 


When did you first start to notice this notification? Have you installed any new apps recently to your device? 


We look forward to your reply. 

Take care! 

Dec 4, 2020 7:04 AM in response to barberlives123

I did not install any new apps. It is a new iPhone and this started as soon as I got the phone. It is a notification alarm and there is a picture of the clock. It buzzes one time and then stops. If I press on the clock picture, it takes me into the clock app but there is no alarm set at 6:50 am. It does not appear to be a regular alarm because I do t have to turn it off or press sleep. On my old iPhone 12, I did occasionally set the alarm for 6:50 am to remind me before a lecture started at 7:00 am. My old phones information was wiped clean. I have no reminders set at 6:50 am. Not sure why this keeps going off at 6:50

Dec 5, 2020 10:03 AM in response to agilmor1

Hello, Agilmor1!

Thank you for the follow up message. 


It sounds like you may have the Bedtime feature enabled on your device. This features uses the Clock app to remind you to go to bed and an alarm to wake you up.


The following Apple Support article explains more about this feature, and how you can turn it off or on. 


Use Bedtime to track your sleep on your iPhone


Specifically, you'll want to use these steps from the article:


"Open the Clock app and tap the Bedtime tab. Under Schedule, tap Bedtime or Wake Up. In the top-right corner, turn Bedtime Schedule on or off."


We hope this information provides you with a solution. 

Cheers!

Dec 6, 2020 4:59 PM in response to agilmor1

Thank you for the reply, Agilmor1. We want to make sure you reach the right team for more help. Since you have already been in contact with Apple Support regarding this issue, we recommend that you continue with Apple Support from here.


You may be able to get in contact with Apple Support here: 


Get Support


Thank you for your understanding.

Cheers!

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

i just got a iphone12 and at 6:50 am every morning there is a vibration under clock even though i don't have the alarm set. How do i get this notification under clock to go away?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.