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On my iPad Pro when I use iMessage, I am loosing contacts when I send a text. I type in the contact name to start the text and then the message but when I hit send instead of seeing the contact name in the list I only see the phone number and when I search my contacts the contact is gone. Then iCloud wipes it from all my synced devises. Help!
Try some of the preliminary steps as outlined here before reaching out to Apple Support -- If you can't send or receive messages on your iPhone, iPad, or iPod touch - Apple Support.
Try some of the preliminary steps as outlined here before reaching out to Apple Support -- If you can't send or receive messages on your iPhone, iPad, or iPod touch - Apple Support.
This has happened to my Dad who has finally recently adopted the iPhone! He tells me a particular contact has disappeared, which understandably kind of freaks him out. Kind of hard for me to explain, even being a tried and true Apple user for many years!
Not sure this this is a related problem or not, but periodically I find that some of my contacts in the phone and messages apps loose their contact names and it reverts to just the phone number. The name generally comes back after awhile, so I don't freak out about it too much, and the contact doesn't disappear, I don't think, because the phone number still shows up. Anyway, just wanted to through this in here. Maybe I should make a new thread for it.
Did not solve problem. So, I went to iCloud and had to restore from an older version of contacts. Still does not explain why the contacts were wiped out in the first place.
Happy to hear it got somewhat resolved.
Loosing contacts when I use iMessage
