transferring emails from old to new iphone

I have reviewed some of the responses from the community as well as googling for instructions, but see no clear method to transfer emails that I want to keep available on my new phone. I have both web based and server based (one POP, one IMAP, one from my own domain (incoming server mail.). How best to proceed? It is amazing to me that Apple does not provide for this, even with a separate process from backup. Will backup to iTunes on PC solve this?

iPhone X, iOS 14

Posted on Nov 26, 2020 10:09 AM

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3 replies

Nov 26, 2020 10:14 AM in response to MikeP53

You would add the email accounts to your iPhone. The iPhone has a Mail app that acts as a mail client to connect to your mail account. However, with a POP account, if you have deleted mail from your server and it only exists on a computer or other device, you will not be able to get that on the iPhone. Backing up on the iPhone does not backup mail, since it exists on the mail server. If you have a POP account I'm not sure if that backs up to iTunes. POP is very rarely used anymore. See this about what is backed up on the iPhone. About backups for iPhone, iPad, and iPod touch - Apple Support

Nov 27, 2020 6:45 AM in response to ChrisJ4203

Thank you. So if an email was kept on the phone, but deleted on the server, it will not repopulate on the new phone. Could I forward or send the email (after activating new phone but before wiping it) to itself using the old phone? Sending to self would also repopulate it on server so then would appear on new phone when mail accounts added? What is your best advice? Thanks again.

Nov 27, 2020 7:35 AM in response to MikeP53

My best advice? Get rid of the POP account. To be honest, I'm not sure exactly what would happen when you restore your backup with the POP account. Looking at this comparison of backup data, About backups for iPhone, iPad, and iPod touch - Apple Support I'm not sure exactly what kind of mail data is backed up. It isn't real clear. I'm not exactly clear what will repopulate when you log back into the phone. I cannot guarantee that the content of your POP account will be there, but I can say that if it is, when you log back into the server, since there won't be any mail on the server, it won't do anything to the mail you currently have. That is how POP works. It downloads the mail to the client and leaves it alone to be managed on the client. I'm just not sure how it may repopulate your folder arrangements.


As far as sending the mail back to yourself, I guess that would be an option, and when you log back into the account, if it is on the server, it will get downloaded again. If you leave the content on the old phone and restore your phone to your current backup of the old phone, you will see what you have before you wipe the old phone and you can decide from there. You can also take a look at the information here for using Quick Start and see if that transfers all of the mail info to the new device as well. Use Quick Start to transfer data to a new iPhone, iPad, or iPod touch - Apple Support

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transferring emails from old to new iphone

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