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Prerecorded message from ‘Apple Cloud’ on our home phone saying an attempt had been made to breach ‘the’ cloud. Said it had happened before and they thought it was fixed. Said not to use account for banking, etc.
No requests of us or telling us how to resolve.
iPad 2, iOS 9
Apple does not make such calls.
All such calls are scams from criminals attempting to steal your personal and financial information. The callers will often use number spoofing to pretend they are calling from a legitimate business. The correct course of action is to ignore the calls or hang up on them, repeatedly if needed.
Avoid phishing emails, fake 'virus' alerts, phony support calls, and other scams - Apple Support
Apple does not make such calls.
All such calls are scams from criminals attempting to steal your personal and financial information. The callers will often use number spoofing to pretend they are calling from a legitimate business. The correct course of action is to ignore the calls or hang up on them, repeatedly if needed.
Avoid phishing emails, fake 'virus' alerts, phony support calls, and other scams - Apple Support
Thank you. But the weird thing was they didn’t ask us for anything. We were suspicious as they used our home phone and we were both registered under our cell phones.
We will ignore if they call again. 😃
You are quite welcome. It is a very common scam attempt.
Stay alert as the scammers are forever trying new tricks to steal our personal and financial information.
are you gaving problems with icloud security
