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Skippy2018 Author

Level 1

4 points

My Apple ID shows previous owner email address on my ipad

How can I get rid of the previous owners apple email address from my iPad.

iPad, iPadOS 14

Posted on Nov 26, 2020 7:07 PM

Best reply

Eric Root

Level 10

684,045 points

Posted on Nov 26, 2020 7:24 PM

You need to contact the previous owner to have them log out of iCloud or go to https://www.icloud.com/find/ and erase the device, then remove it from their account. If you can’t do that, the device is useless. Apple won't unlock it.

Turn off Activation Lock - Apple Support.

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My Apple ID shows previous owner email address on my ipad

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