You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

ipad device is stuck on the Apple logo

ipad device is stuck on the Apple logo

iPad, iOS 10

Posted on Nov 26, 2020 11:12 PM

Reply
Question marked as Top-ranking reply

Posted on Nov 27, 2020 2:29 AM

If iPad isn’t responding, do one of the following:


  • On an iPad with a Home button: Press and hold the top button and the Home button at the same time. When the Apple logo appears, release both buttons.
  • On other iPad models: Press and quickly release the volume up button, press and quickly release the volume down button, then press and hold the top button. When the Apple logo appears, release the button.




If the iPad still doesn’t turn on, or if it gets stuck during start up, see the Apple Support article If your iPhone, iPad, or iPod touch won’t turn on or is frozen.

1 reply
Question marked as Top-ranking reply

Nov 27, 2020 2:29 AM in response to vettern

If iPad isn’t responding, do one of the following:


  • On an iPad with a Home button: Press and hold the top button and the Home button at the same time. When the Apple logo appears, release both buttons.
  • On other iPad models: Press and quickly release the volume up button, press and quickly release the volume down button, then press and hold the top button. When the Apple logo appears, release the button.




If the iPad still doesn’t turn on, or if it gets stuck during start up, see the Apple Support article If your iPhone, iPad, or iPod touch won’t turn on or is frozen.

ipad device is stuck on the Apple logo

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.