Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Disabled account

I’m unable to download apps or use Apple music as it says the message above

iPhone 11 Pro Max, iOS 14

Posted on Nov 27, 2020 2:06 AM

Reply
Question marked as Best reply

Posted on Nov 27, 2020 2:19 AM

If you see a message that says "Your account has been disabled in the App Store and iTunes," there might be a problem with the payment method that you have on file.


When you see the message, don't try to edit any of your account information. Instead, contact Apple Support for help.

1 reply

Disabled account

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.