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Activation lock ipad

I have bought a second hand ipad generation 2 at a goodwill and it is locked. It has part of the hotmail email address of the person that it belonged to but I don't know how to contact them to ask them for their sign in to unlock it and put in my credentials. What can I do? I looked up the IMEI number and it is not reported as stolen or lost so I just need to know what I can do to be able to fix this situation.

iPad 2

Posted on Nov 27, 2020 5:49 AM

Best reply

Niel

Level 10

727,757 points

Posted on Nov 27, 2020 6:29 AM

Ask the people at the Goodwill to contact the previous owner or give you a refund. The activation lock is an anti-theft measure, and no bypass methods are available to you; not all crimes are reported.

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Activation lock ipad

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