You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Can’t set up my I phone

I’m trying to set up my new I phone 11 and have typed in my Apple ID and password, however to continue I need to type in a verification code that has been sent to my old phone, but my old phone is broken and won’t turn on. How do I get past this?


iPhone 11

Posted on Nov 27, 2020 11:46 AM

Reply
Question marked as Top-ranking reply

Posted on Nov 27, 2020 11:48 AM

See if anything here helps.  If necessary, you can use account recovery as explained in the link at bottom of the article.


Verification code - how to get one and sign in with two-factor authentication.   

1 reply

Can’t set up my I phone

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.