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Level 1

4 points

Question

I want to put service and my phone is unlock but I can’t put new SIM card. Why is that?

iPhone XR, iOS 14

Posted on Nov 27, 2020 2:55 PM

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Top-ranking reply

Level 10

120,758 points

Posted on Nov 27, 2020 3:00 PM

Maybe because it's locked to a carrier.

Note: Only the carrier the iPhone is locked to can officially unlock, not Apple or anyone.

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