how do I return my iPhone on installment plan to Apple

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LRS2014 Author

Level 1

8 points

how do I return my iPhone on installment plan to Apple

What are the steps to return my iPhone 12 back to Apple after I installed my iPhone 13? What steps do I take to prepare it for shipment?

Posted on Nov 27, 2020 3:09 PM

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Answer 1

KaeBFly

Level 6

8,617 points

Nov 27, 2020 3:56 PM in response to LRS2014

Are you asking about in the future since there is no iPhone 13 yet?

If you are part of the Apple Upgrade program take a look at this: https://www.apple.com/shop/iphone/iphone-upgrade-program/upgrade

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Answer 2

LRS2014 Author

Level 1

8 points

Nov 27, 2020 4:51 PM in response to KaeBFly

Yes, sorry I meant I need to return my iPhone 11. I didn't get a "trade-in kit" as stated in the article you attached. There are NO instructions in the box with the new iPhone on how to return the old one.

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Answer 3

LRS2014 Author

Level 1

8 points

Nov 27, 2020 5:43 PM in response to LRS2014

Disregard - I have an appointment to talk to Apple - thanks for trying to help me!

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how do I return my iPhone on installment plan to Apple

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