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Inexplicable email from Apple warning of limited iCloud storage

I received a legitimate-looking email from Apple--where all of the links actually went to apple.com, not to anything sketchy--stating that only 349 MB were left in my iCloud storage, and that I needed to upgrade. When I checked my iCloud storage, there is almost 10GB left. An Apple advisor verified that I do in fact have lots of room in iCloud storage.


No one at Apple Support had any idea why I had received this email, but they thought it wasn't phishing; instead, they told me it might have been a random error.


Has this happened to anyone else? And why is Apple sending random warning emails about iCloud storage?

Posted on Nov 27, 2020 5:31 PM

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Posted on Nov 28, 2020 5:41 PM

Those fake and spam emails are getting craftier and craftier -- Recognize and avoid phishing messages, phony support calls, and other scams - Apple Support.

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Inexplicable email from Apple warning of limited iCloud storage

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