Apple Intelligence is now available on iPhone, iPad, and Mac!

You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Workout App Stuck

My Workout app seems to be stuck.

When I open the app it’s set on Outdoor Walk, I can’t select a different activity. The timer cycles every second and I can’t stop or pause it.

How can I reset/restart the the app or what should I do to fix the issue?

Thank you.

Apple Watch Series 6, watchOS 7

Posted on Nov 27, 2020 6:30 PM

Reply
Question marked as Top-ranking reply

Posted on Nov 27, 2020 8:08 PM

The first (and simplest) thing to try if something isn’t working right is to restart your Apple Watch and its paired iPhone. If necessary (device not responding), try a forced restart. Both methods can be found here:

How to restart your Apple Watch - Apple Support

Restart your iPhone - Apple Support


If that doesn't help, the next steps would be to unpair and pair your watch again and restore from the backup just created. This deletes all temp and corrupted files and re-indexes the file system.

Unpair and erase your Apple Watch - Apple Support

Set up your Apple Watch - Apple Support


1 reply
Question marked as Top-ranking reply

Nov 27, 2020 8:08 PM in response to Bomboana

The first (and simplest) thing to try if something isn’t working right is to restart your Apple Watch and its paired iPhone. If necessary (device not responding), try a forced restart. Both methods can be found here:

How to restart your Apple Watch - Apple Support

Restart your iPhone - Apple Support


If that doesn't help, the next steps would be to unpair and pair your watch again and restore from the backup just created. This deletes all temp and corrupted files and re-indexes the file system.

Unpair and erase your Apple Watch - Apple Support

Set up your Apple Watch - Apple Support


Workout App Stuck

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.