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I have been trying to update my payment & no progress whatsoever. And my apple ID has been disabled

I have been trying this for a while now. I can’t update payments methods & my account is still disabled.


kindly help

Posted on Nov 28, 2020 12:09 AM

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Posted on Nov 28, 2020 7:52 AM

You can't update the payment method on a disabled account.


If you see a message that says 'Your account has been disabled in the App Store and iTunes' - Apple Support.    


Contact iTunes Support for assistance. See the Apple Support articles below for contact information.   


iTunes Support – world wide 


Apple Support schedule phone call      


If necessary, try Twitter


https://twitter.com/AppleSupport.          People have posted it may take an hour or more to get a response.



1 reply
Question marked as Best reply

Nov 28, 2020 7:52 AM in response to tk146

You can't update the payment method on a disabled account.


If you see a message that says 'Your account has been disabled in the App Store and iTunes' - Apple Support.    


Contact iTunes Support for assistance. See the Apple Support articles below for contact information.   


iTunes Support – world wide 


Apple Support schedule phone call      


If necessary, try Twitter


https://twitter.com/AppleSupport.          People have posted it may take an hour or more to get a response.



I have been trying to update my payment & no progress whatsoever. And my apple ID has been disabled

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