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Level 1

4 points

I have been trying to update my payment & no progress whatsoever. And my apple ID has been disabled

I have been trying this for a while now. I can’t update payments methods & my account is still disabled.

kindly help

Posted on Nov 28, 2020 12:09 AM

Top-ranking reply

Level 10

684,615 points

Posted on Nov 28, 2020 7:52 AM

You can't update the payment method on a disabled account.

Contact iTunes Support for assistance. See the Apple Support articles below for contact information.

If necessary, try Twitter

https://twitter.com/AppleSupport. People have posted it may take an hour or more to get a response.

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