‘Other’ storage full
My iPhone 7 has a 32gb storage and it is getting full due to the 11gb of storage used by the other. Please help me with what is other storage and how to clear it.
iPhone 7, iOS 14
You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
My iPhone 7 has a 32gb storage and it is getting full due to the 11gb of storage used by the other. Please help me with what is other storage and how to clear it.
iPhone 7, iOS 14
Keeping in mind that the “other” storage category is mostly filled with cache and system files created by Safari, the Mail app, other apps and iOS/iPadOS itself, that space is automatically managed by the operating system and you can’t interact with it.
That said, update your device to iOS/iPadOS 13.6.1 or later, as per this support article: Clear Other storage on your iPhone or iPad - Apple Support
If you already updated your device to 13.6.1 or later to no avail, some benefits to reduce that space can be also obtained creating a full backup of your device, then restoring it to factory settings and, in the end, setting it up as new, as per these instructions: Restore your iPhone, iPad, or iPod to factory settings – Apple Support
When done, restore data from your previously made backup, then restart your device and check your device storage again.
If the issue persists, contact Apple Support directly, using this link: Get Support
Regards
Giulio
Keeping in mind that the “other” storage category is mostly filled with cache and system files created by Safari, the Mail app, other apps and iOS/iPadOS itself, that space is automatically managed by the operating system and you can’t interact with it.
That said, update your device to iOS/iPadOS 13.6.1 or later, as per this support article: Clear Other storage on your iPhone or iPad - Apple Support
If you already updated your device to 13.6.1 or later to no avail, some benefits to reduce that space can be also obtained creating a full backup of your device, then restoring it to factory settings and, in the end, setting it up as new, as per these instructions: Restore your iPhone, iPad, or iPod to factory settings – Apple Support
When done, restore data from your previously made backup, then restart your device and check your device storage again.
If the issue persists, contact Apple Support directly, using this link: Get Support
Regards
Giulio
‘Other’ storage full