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User profile for user: AuroraNucera10
AuroraNucera10 Author
User level: Level 1
5 points

pages

I installed the new Pages update and now it no longer makes me open the application because it says "Pages unexpectedly closed" and consequently I can't even open any file anymore because when I try, the same message appears

MacBook Air 13″, macOS 11.0

Posted on Nov 28, 2020 11:36 AM

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User profile for user: VikingOSX
VikingOSX
Community+ 2024
User level: Level 10
117,377 points

Posted on Nov 28, 2020 12:55 PM

Do two things:

  1. When Pages crashes or hangs, the next launch of it should involve you holding the shift key as you launch Pages. This prevents it from using its saved last application state again. Try opening any Pages document afterward.
  2. Reboot your Mac into Safe Boot mode by holding the Shift key until you see a progress bar. This will be much slower than an ordinary boot as it is doing some maintenance things for you. Again, launch Pages as in [1], and try opening a document, then reboot normally.
    1. Upon rebooting normally, try Pages again to see if it allows you to open a document.


In the future, instead of typing just Pages in the subject line, you will get better help response by briefly stating the problem (e.g. Pages v10.3.5 Unexpectedly Closed).

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Question marked as Top-ranking reply
User profile for user: VikingOSX
VikingOSX
Community+ 2024
User level: Level 10
117,377 points

Nov 28, 2020 12:55 PM in response to AuroraNucera10

Do two things:

  1. When Pages crashes or hangs, the next launch of it should involve you holding the shift key as you launch Pages. This prevents it from using its saved last application state again. Try opening any Pages document afterward.
  2. Reboot your Mac into Safe Boot mode by holding the Shift key until you see a progress bar. This will be much slower than an ordinary boot as it is doing some maintenance things for you. Again, launch Pages as in [1], and try opening a document, then reboot normally.
    1. Upon rebooting normally, try Pages again to see if it allows you to open a document.


In the future, instead of typing just Pages in the subject line, you will get better help response by briefly stating the problem (e.g. Pages v10.3.5 Unexpectedly Closed).

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