Apple Account Balance Not Updated

I got an Apple Gift Card and did a purchase at the Apple Store so at checkout I put in the code for the gift card. The total price of my purchase was lower than the amount available in the gift card so I would be left with some money on my Apple ID. When I went to check my Apple Account Balance it appeared that I had no money. I pressed on manage balance and on redeem a gift card and I put in the code of the gift card thinking that maybe the code would have updated or something and that in the end I would have what I had left after my purchase. But when I was finished my Apple Account Balance was left with the original amount of the gift card. Basically I used the gift card to buy something but I didn't loose any money because now my Apple Account Balance says it has the original amount of money in the gift card. Does anybody know how to fix this???

Posted on Nov 28, 2020 3:24 PM

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Apple Account Balance Not Updated

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