My mac died and is not starting up

I have a 13" 2010 mbp with touchpad bar. I am doing a course and the final project is due on Monday. I leave the laptop connected to the power all the time, but for some reason, I think it didn't. It shut off suddenly. I was able to restart my laptop and it was when i was looking at it just after startup I noticed that it was at 0% and then it died again. I have been charging it since then and also tried the shift-control-option-power sequence and it is just not starting up. I looked to get an apple service appointment and the next one is only next Friday.

Is there a way for me to at least retrieve files from my hard drive? I though Macs were highly reliable, so never expected this to happen and I don't know how to move forward. Our finals are next week and my notes are in the mac too :(

MacBook Pro 13″, macOS 10.14

Posted on Nov 28, 2020 8:48 PM

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Question marked as Top-ranking reply

Posted on Dec 1, 2020 12:29 PM

hazel_j wrote:

I have a 13" 2010 mbp with touchpad bar. I am doing a course and the final project is due on Monday. I leave the laptop connected to the power all the time, but for some reason, I think it didn't. It shut off suddenly. I was able to restart my laptop and it was when i was looking at it just after startup I noticed that it was at 0% and then it died again. I have been charging it since then and also tried the shift-control-option-power sequence and it is just not starting up. I looked to get an apple service appointment and the next one is only next Friday.
Is there a way for me to at least retrieve files from my hard drive? I though Macs were highly reliable, so never expected this to happen and I don't know how to move forward. Our finals are next week and my notes are in the mac too :(


The Touch Bar, first introduced in 2016...(?)




You can try both several (2-3) times in a row no harm—


Try resetting the SMC https://support.apple.com/en-us/HT201295


Try resetting NVRAM/PRAM http://support.apple.com/kb/ht1379





Apple Portables: Troubleshooting MagSafe adapters

https://support.apple.com/en-us/HT203207



If you value your user data—


3-2-1 Backup Strategy: three copies of your data, two different methods, and one offsite.


— How to create a boot clone https://discussions.apple.com/docs/DOC-10081

—How to use Time Machine to back up or restore your Mac: https://support.apple.com/en-us/HT201250

—Use DiskUtility Restore feature https://support.apple.com/guide/disk-utility/restore-a-disk-dskutl14062/mac

note: >System Preferences>Security & Privacy >Privacy>Full Disk Access

unlock the padlock, press the + button and add Disk Utility



All harddrives will fail in due time, do not wait for a catestrophic failure to get the backup religion.



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Question marked as Top-ranking reply

Dec 1, 2020 12:29 PM in response to hazel_j

hazel_j wrote:

I have a 13" 2010 mbp with touchpad bar. I am doing a course and the final project is due on Monday. I leave the laptop connected to the power all the time, but for some reason, I think it didn't. It shut off suddenly. I was able to restart my laptop and it was when i was looking at it just after startup I noticed that it was at 0% and then it died again. I have been charging it since then and also tried the shift-control-option-power sequence and it is just not starting up. I looked to get an apple service appointment and the next one is only next Friday.
Is there a way for me to at least retrieve files from my hard drive? I though Macs were highly reliable, so never expected this to happen and I don't know how to move forward. Our finals are next week and my notes are in the mac too :(


The Touch Bar, first introduced in 2016...(?)




You can try both several (2-3) times in a row no harm—


Try resetting the SMC https://support.apple.com/en-us/HT201295


Try resetting NVRAM/PRAM http://support.apple.com/kb/ht1379





Apple Portables: Troubleshooting MagSafe adapters

https://support.apple.com/en-us/HT203207



If you value your user data—


3-2-1 Backup Strategy: three copies of your data, two different methods, and one offsite.


— How to create a boot clone https://discussions.apple.com/docs/DOC-10081

—How to use Time Machine to back up or restore your Mac: https://support.apple.com/en-us/HT201250

—Use DiskUtility Restore feature https://support.apple.com/guide/disk-utility/restore-a-disk-dskutl14062/mac

note: >System Preferences>Security & Privacy >Privacy>Full Disk Access

unlock the padlock, press the + button and add Disk Utility



All harddrives will fail in due time, do not wait for a catestrophic failure to get the backup religion.



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My mac died and is not starting up

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