Charged $50 after purchasing Apple Products !?

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Level 1

10 points

Charged $50 after purchasing Apple Products !?

Hello, I just want to ask that does apple charge separately for one product? I recently just purchased a Macbook Pro and an Ipad Mini through phone (calling 1-800-MYAPPLE) and right after that I got charged $50.00 by APPLE.COM/US through my bank account. I then double checked my receipt and history purchases and there wasn't any $50.00 product values that I bought from apple store. Can anyone help me clarify what this is. Was it the charged separately from my recent purchase or was it a scam? And if it was a scam, can I get refund for $50.00? and how come my purchase for a Mac and an Ipad process go through?

Thank you.

Posted on Nov 28, 2020 10:58 PM

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Answer 1

Best reply

Allan Jones

Level 9

68,912 points

Nov 29, 2020 7:21 AM in response to uyen07

We are not Apple but end users like you, so we cannot look up transactions. Please see this Apple article:

If you see "apple.com/bill" or an unfamiliar charge on your statement - Apple Support

The best place to start is your card issuer to see if they can trace the charge.

Apple will do a temporary charge to insure that a new customer card account is valid, Once confirmed, they send a credit in the same amount usually in under 24 hours.. However, I do not believe it is $50.

Check again to see it the charge is still there.

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Answer 2

babowa

Level 9

78,115 points

Nov 29, 2020 8:02 AM in response to uyen07

All merchants test customers’ payment methods by putting a temporary authorization charge on your card. It is not a charge, just an authorization which will automatically disappear after a few days.

The best place to check is to call your bank/credit card company rather than an online forum.

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Charged $50 after purchasing Apple Products !?

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